CODERED TERMS OF SERVICE

2.1. About Our Service

CODERED  ASM refers to External Attack Surface Management Service offered to Subscriber on 6 months of full-feature trial or annual service subscription basis.
CODERED  ASM Service and its system infrastructure are fully managed and operated by PROVINTELL in-house technical specialists and the business operations are in compliance of ISO/IEC 27001:2013 Information Security Management System standard requirements.

At PROVINTELL, our unwavering commitment is to provide our subscribers with an exceptional level of service. To achieve this, our foremost goal is to maintain a Zero False Positive standard on best of effort when addressing issue tickets assigned to our valued subscribers. Our team dedicate our best efforts and expertise to guarantee that each reported issue undergoes meticulous assessment and validation.

Subscriber agrees to PROVINTELL’s CODERED  ASM Terms of Service and Privacy Notice. Subscriber may refer to PROVINTELL’s Privacy Notice here –

https://www.provintell.com/privacy-notice/

PROVINTELL does not sell, rent or monetize our Subscriber’s personal data and Service information to any third party.

2.2. Exposure Categories

At PROVINTELL, our commitment to cybersecurity is reflected in our comprehensive exposure categories tailored by CODE RED CYBER PTE.LTD. to assess and address vulnerabilities within subscriber’s attack surface. These exposure categories serve as a structured framework for understanding and reducing attack surface, ensuring good cyber hygiene practices for subscriber’s systems and data.

For more details on Exposure Categories.

2.3. Using Our Service 

PROVINTELL’s Rights of Refusal/ Termination. PROVINTELL reserves the right to refuse or terminate the Service of the Subscriber upon detection of any fraudulent, illicit or conflicting business activities of the Subscriber that are considered harmful to PROVINTELL’s business reputation and/or its service operation. Subscriber must not (or to assist others) to access, use, modify, distribute, transfer or exploit our Service or systems. For example, Subscriber must not or attempt to (a) gain unauthorized access to our Service or systems; (b) disrupt the integrity or performance of our Service; (c) create accounts for our Service with invalid credentials or contacts information; (d) collect information about our users; or (e) license, outsource, rent, transfer, distribute, resell the Service to any third party, unless with PROVINTELL’s written consent.

Legal and Acceptable Use. Subscriber agrees to use the Service legally and for acceptable purposes. Subscriber is not allowed to use the Service (or assist others in using) our Service in ways that (a) violate or infringe the rights of the Service, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights, (b) involve in any unlawful or fraudulent activities including but not limited to hacking, unauthorized data modification, leeching and/or abuse of the Service and data provided by PROVINTELL.

Managed Asset Authorization. Subscriber must not to use the Service on the assets that belong to third parties or not within the Subscriber’s authority and purview.

Subscriber Registration and Account Creation. Subscriber is required to register his or her interest and provide his/her valid business contact information via the PROVINTELL website or official email to PROVINTELL.
Subscriber Account will be created by PROVINTELL technical specialists and the login credentials will be sent to the validated Subscriber email upon successful validation of the Subscriber Contact and Managed Asset information, and verification of the payment receipt. 

Subscriber Account Security. The Subscriber Account login is mandatorily secured with advanced multi-factor authentication mechanisms. Subscriber is responsible to keep his/her Subscriber Account credentials safe and must not share his/her login credentials to other users.

Service and Support Duration. The Service is valid for six (6) or twelve (12) months from the Subscriber Account creation date. The Subscriber Account access will be automatically deactivated or suspended upon service expiry if the service is not renewed by the Subscriber within thirty (30) days upon the service expiry date. The Subscriber account and managed asset information will be permanently deleted from our systems after twelve (12) months from the service expiry date.